Refund Policy

Last updated: 01 May 2026

At CertiFyr, we are committed to providing transparent and fair service policies. This Refund Policy outlines the terms under which refunds may be applicable for our ISO certification consultancy services.

📌 1. Refund Eligibility

• Before Initiation of ISO Certification Process:
  If a client cancels the service before the start of the ISO certification process, they are eligible for a 50% refund of the total consultancy fee.

• After Initiation of ISO Certification Process:
  Once the ISO certification process has been initiated (including activities such as gap analysis, documentation, training, or audit preparation), no refund will be applicable.

📌 2. Refund Timeline

• Approved refunds will be processed within 60 working days from the date of cancellation request.

• Refunds will be made through the original mode of payment or any mutually agreed method.

📌 3. Cancellation Policy

• Clients must submit cancellation requests in writing via email.

• The date of cancellation will be considered from the date the written request is received.

📌 4. Important Notes

• Any third-party costs (such as certification body fees, audit fees, or external charges) are non-refundable.

• CertiFyr reserves the right to evaluate refund requests based on the stage of the project.

📌 5. Contact for Refund Requests

For cancellation or refund-related queries, please contact:

CertiFyr
Ashram Road,
Ahmedabad, Gujarat 380014, India
📧 Email: connect@certifyr.in